Q2 Insights Privacy Policy

This privacy policy is applicable to the quantitative and qualitative research activities conducted by Q2 Insights, Inc.

Collection and Use of Data

Research serves an important role in business because it provides data to make data-driven business and marketing decisions.  Q2 Insights collects research data digitally, in-person, by telephone, and by mail.

When you participate in a research project with Q2 Insights, these principles apply:

Data Gathered by Q2 Insights, Inc.

When you participate in our research studies, we may ask you about your opinions, attitudes, and behaviors.  We also gather demographic information such as gender, age, and marital status.  You may refuse to answer specific questions or discontinue participation in a study at any time.

When we contact you, we will typically do so for one of the following purposes:

Much less frequently, we may contact you for one of these other purposes:

Personal Information About You

During our quantitative and qualitative research activities we may collect personal information that is identifiable to you.  This information may include, but is not limited to, your name, mailing address, telephone number, and email address. 

We treat responses to all quantitative and qualitative research studies as confidential. We combine your responses with the responses of others who participate and report the aggregated responses (without identifying the individual respondents) to the client that commissioned the study.

When handling personal identifiable information, Q2 Insights adheres to the following principles:

Security of Personal Information

Q2 Insights takes appropriate technological and organizational measures to protect the personal information submitted to us, both during transmission and once we receive it. Our security procedures are consistent with generally accepted commercial standards used to protect personal information.

Unfortunately, no data transmission can be guaranteed to be 100% secure. As a result, while we strive to protect your personal data, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we will take reasonable steps to ensure our systems are secure.

All our employees and consultants are contractually obliged to follow our policies and procedures regarding confidentiality, security, and privacy.

Unsolicited Email or SPAM

We do not intentionally “spam” email addresses to seek their participation in research projects. We send e-mail invitations only to people who we believe have “opted-in” (i.e., affirmatively agreed to receive invitations) to our communications or who are in our client databases.  Every person who receives an e-mail invitation from us is given the opportunity to “opt-out” of that invitation and all future e-mails.

Data Collection from Children

Q2 Insights does not knowingly invite children under the age of 13 to participate in research studies without obtaining parental consent.  If a particular project calls for the direct involvement of children under the age of 13 years for the United States, and 16 years for EU participants, Q2 Insights obtains permission from the parent or legal guardian.

Access to Personal Information

To obtain access to personal data Q2 Insights has about you, please submit your request in writing to info@q2insights.com or to Q2 Insights, Inc., 4403 Manchester Avenue, Suite 102, Encinitas, CA 92024. 

You may be able to access your personal information as well as delete it, correct, or amend it where it is inaccurate, except as follows:

We will respond to your request within 30 days of receiving it. If we cannot fulfill your request, we will provide you an explanation for our decision.

European Union Data Protection Laws

To obtain access to the personal data that Q2 Insights has about you, please submit your request in writing to info@q2insights.com or to Q2 Insights, Inc., 4403 Manchester Avenue, Suite 102, Encinitas, CA 92024. 

Regarding your personal data, you have the rights to:

We will  notify third parties to whom we have transferred your personal data of any changes that we make on your request. Note that while we communicate to these third parties, we are not responsible for the actions taken by these third parties to answer your request. You may be able to access your personal data held by these third parties and correct, amend or delete it where it is inaccurate.

Data Storage and Retention

Your personal information will be retained only for as long as is appropriate for its intended and lawful use, unless otherwise required to do so by law. Personal information that is no longer required will be disposed of in ways that ensure their confidential nature is not compromised.

Q2 Insights, Inc. Contact Details

Q2 Insights, Inc.

4403 Manchester Avenue, Suite 102

Encinitas, CA 92024